Microsoft Security

How to fix Blue screen of death

The Blue Screen of Death (BSOD) can be caused by various issues, including hardware failures, driver problems, and software conflicts. Here’s a step-by-step guide to help you troubleshoot and fix BSOD errors:

1. Note the Error Message

  • When the BSOD occurs, note the error code and any specific error messages. These details can help identify the root cause.

2. Boot into Safe Mode

  • Windows 10/11:
    1. Restart your computer.
    2. Press F8 or Shift + F8 repeatedly before Windows loads.
    3. Select “Safe Mode” from the boot options menu.

3. Update Drivers

  • Outdated or corrupt drivers can cause BSOD. Update your drivers, especially those for your graphics card, network adapters, and other critical components.
    • Device Manager:
      1. Right-click the Start button and select “Device Manager.”
      2. Expand each category and right-click on the device you want to update.
      3. Select “Update driver” and follow the prompts.

4. Check for Windows Updates

  • Ensure your Windows operating system is up to date.
    • Settings:
      1. Go to Settings > Update & Security > Windows Update.
      2. Click “Check for updates” and install any available updates.

5. Run a System File Check

  • Corrupted system files can cause BSOD.
    • Command Prompt:
      1. Open Command Prompt as an administrator.
      2. Type sfc /scannow and press Enter.
      3. Allow the scan to complete and follow any on-screen instructions.

6. Check for Hardware Issues

  • Faulty hardware can cause BSOD.
    • Memory:
      1. Use the Windows Memory Diagnostic tool: Search > Windows Memory Diagnostic > Restart now and check for problems.
      2. Follow the on-screen instructions after the restart.
    • Hard Drive:
      1. Open Command Prompt as an administrator.
      2. Type chkdsk /f /r and press Enter.
      3. Follow the prompts to schedule a check on the next restart.

7. Uninstall Recently Installed Software

  • New software can sometimes conflict with system files.
    • Control Panel:
      1. Go to Control Panel > Programs > Programs and Features.
      2. Uninstall any recently installed programs.

8. Restore Your System

  • If the BSOD started after a recent change, you might be able to fix it by restoring your system to an earlier point.
    • System Restore:
      1. Go to Control Panel > System and Security > System.
      2. Click “System protection” and then “System Restore.”
      3. Follow the prompts to choose a restore point and restore your system.

9. Check for Viruses and Malware

  • Malware can cause BSOD.
    • Use a reputable antivirus program to perform a full system scan.

10. Reset or Reinstall Windows

  • As a last resort, you can reset or reinstall Windows.
    • Reset this PC:
      1. Go to Settings > Update & Security > Recovery.
      2. Under “Reset this PC,” click “Get started” and follow the instructions.

If you continue to experience BSOD errors, it may be helpful to consult a professional technician.

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